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Your privacy is important to Tire24x7 Inc. ("Client", "we", "us" ). This privacy policy ("Policy") applies to this website www.Tire24x7.com (the "Site") and tells you how personal information is collected, used, disclosed, and protected by us. The Site and our offline collection are collectively referred to as the "Mobile Tire Services". This Policy applies to our current information collection, use, and disclosure practices, as well as those that have been in place for the last 12 months. By using the Mobile Tire Services you consent that we may process the data that we collect from you in accordance with this Privacy Policy.
We may change this Policy from time to time. If we make any changes to this Policy, we will change the “last updated” date above. To the extent required by law, if there are material changes to this Policy and you have an active account with us, we will notify you more directly. We encourage you to check this Policy whenever you use any of Services to understand how your personal information is used.
We collect information from you in various ways when you use our Services. We may also supplement this information with information we receive from other companies, including our affiliates. We collect two general types of information, namely personal information and aggregate data. As used in this Policy, the term “personal information” means information that specifically identifies an individual (such as a name and email address), and demographic and other information when directly linked to information that can identify an individual.
Information You Give Us. We collect information you give us on our Site, and when you register for and use our Services. Examples include the following:
Registration and Profile Information. When you register to use our Services or update your profile, we may collect various kinds of information about you including, your name, cell phone number and email address; your title, company and other profile information you provide; demographic information; and information you upload like photos, files, and documents.
Contact Information. We may collect the email addresses and cell phone numbers you provide for contacts you enter or upload into your private contacts page. When you choose to collaborate or share files with others, we also collect email addresses you provide to send invitations to those individuals on your behalf.
Device and Activity Information. When you use your computer, phone or other web-connected device (“Device”) with the Site, data recorded on your Device about your activity is transferred from your Device to our servers. This data is stored and used to provide the Service and is associated with your account. We also collect information about any rehabilitee protocols you may be using.
Payment Information. If you choose to use a paid Client account or service, our payment processing vendor collects your credit card information and billing address.
Submissions and Client Service. From time to time we may use surveys, contests or sweepstakes requesting personal or demographic information and customer feedback.
Automatically Collected Information. We automatically receive certain types of information when you interact with our Services. For example, it is standard for your web browser to automatically send information to every web site you visit, including ours. That information includes your Device's IP address, access times, your browser type and language, and referring web site addresses. We may also collect information about the type of operating system you use, your account activity, and files and pages accessed or used by you.
Cookies and web Beacons. We may also use certain kinds of technology such as cookies and web beacons to collect information. Among other things, the use of cookies and web beacons enables us to improve our Site and emails by seeing which areas and features are most popular, to count the number of Devices accessing our web site, to personalize and improve your experience, to record your preferences, and to allow you to visit our Site without re-entering your member ID and/or password. A cookie is a small amount of data which is sent to your browser from a web site's computers and stored on your Device's hard drive. Most browsers automatically accept cookies as the default setting. You can modify your browser setting to reject our cookies or to prompt you before accepting a cookie by editing your browser options. However, if a browser is set not to accept cookies or if a user rejects a cookie, some portions of the web site and services may not function properly. For example, you may not be able to sign in and access certain web page features or services. A web beacon is an electronic image, also called a "gif," that may be used on our web pages to deliver cookies, count visits and compile statistics on usage and campaign effectiveness or in our emails to tell if an email has been opened and acted upon.
Aggregate Data. Aggregate data is information we collect about a group or category of services or users from which individual user identities have been removed. In other words, no personal information is included in aggregate data. Aggregate data helps us understand trends in our users' needs so that we can better consider new features or otherwise tailor our Services.
In general, we use your personal information to track web pages you visit, process your requests or transactions, to provide you with information or Services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the Services and to otherwise serve you and our users. For example, we may use your:
conduct marketing analysis;
send you surveys or newsletters;
contact you about services, products, activities, special events or offers from us or our partners and for other marketing, informational, product development and promotional purposes;
send you a welcoming email and to contact you about your use of the Services;
respond to your emails, submissions, comments, requests or complaints;
perform pre- and after-sales services, including Service scheduling and transaction verification;
anticipate and resolve problems with our service;
respond to customer support inquiries, for assistance with our product and service development;
inform you of updates to products and services from us that better meet your needs;
store contacts you enter or upload into your contacts list for your private use and viewing;
send emails to users you invite (and contacts you invite to become users) to collaborate and access your files;
enable you to communicate, collaborate, and share files with users you designate;
contact you if you win a contest;
request feedback and to enable us to develop, customize and improve our Services;
Payment Information to allow our payment processing vendor to process your payment for a product or service; and
Device and Activity Information
to understand how users interact with the Site and Services;
to troubleshoot and improve the Services;
to personalize and improve your experience with the Services;
to record your preferences while on our Site or using the Services.
No personal information will be used to contact you by text without your consent except to respond to a text inquiry from you or, if you provided a valid cell phone number, to provide confirmation and other information (e.g. delivery, status updates, scheduling, etc.) related to a transaction or an order placed by you.
We will not share any of your personal information with any third party except as outlined in this Policy or with your consent. We may disclose the following information to a third party for the following purposes
Registration and Profile Information and Contact Information may be disclosed to
Third party service providers that assist us with fulfilling orders, managing customer records, and marketing our products and services. We ask that all third party service providers use the information provided only for the purpose it is provided, and to protect your information with policies and procedures that are in line with this Privacy Policy;
Law enforcement or other governmental entities:
to comply with laws or respond to lawful requests and legal process;
to protect us, as well as our agents, customers, and others, including to enforce our agreements, policies and terms of use;
in the good faith belief that disclosure is needed to respond to an emergency, or protect the personal safety of any person;
Another company in connection with an acquisition, merger, or sale of all or a substantial portion of our business, with or to that company. In such an event, you will receive notice if your data is transferred and becomes subject to a substantially different privacy policy; and
One of our corporate customers in the event that you are an employee if a corporate customer, your registered email address domain in owned by your employer who is that corporate customer, and your employer has added you to that corporate customer account.
Payment Information will be disclosed to our payment processing vendor to process your payment for a product or service.
Device and Activity Information will be disclosed to third party analytics providers with whom we contract with for analytics services.
We may share Aggregate Data about our customers, sales, and traffic to our partners and advertisers. We share Aggregate Data to help us better understand our customer needs and improve our Services, to provide new Services, and for advertising and marketing purposes.
We take reasonable steps to protect information we collect from you to prevent loss, misuse and unauthorized access, disclosure, alteration, and destruction. In addition, highly confidential personal information such as credit card number and password that we request from you on our Site is protected with encryption, such as Secured Socket Layer (SSL) protocol, during transmission over the Internet.
The servers on which information is stored are kept in a controlled environment with limited access. While we take reasonable efforts to guard personal information we knowingly collect directly from you, no security system is impenetrable. In addition, we cannot guarantee that any passively-collected personal information you choose to include in documents you store on our systems are maintained at adequate levels of protection to meet specific needs or obligations you may have relating to that information.
Your account information and access to our service is accessible only through the use of an individual user ID and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been misused. In addition, always logout and close your browser when you finish your session. Please note that we will never ask you to disclose your password in an unsolicited phone call or email.
If your personal information changes in any way, you must correct or update your information as soon as possible. You can make updates to your profile information by logging into your account at any time. You can also request changes or access to your information by emailing [email protected].
If you are a California resident, you have the following rights:
Right of Access. You have the right to access your personal information maintained by us. Upon receipt of a verifiable request to access personal information, we will disclose and deliver, free of charge, the personal information requested. Please note that we are not required provide personal information to you more than twice in a 12-month period.
Right of Deletion. You have the right to request that we delete any personal information about you which we have collected from you. Upon receipt of a verifiable request for deletion, and except as otherwise provided below or required by applicable law, we will delete your personal information from our records and direct any service providers to delete your personal information from our records, within 45 days.
We will comply with your request to delete personal information unless it is necessary for us to maintain your personal information in order to:
Complete a transaction, provide requested-for goods/services, and/or perform a contract between you and us;
Detect security incidents;
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